NOTICE OF OPENING: April 1st, 2008 

Location: Sellersburg, IN

Description: Five-Star Technology Solutions (www.five-startech.com), a growing technology consulting and services company, has an excellent opportunity for a proven Desktop Support Technician.  The primary focus of this position is to provide client assistance with repairs, upgrades, and general troubleshooting of computer system issues.  The individual must possess outstanding communication and troubleshooting skills, as well as good planning and foresight to help design and implement solutions to improve technology environments. 

Responsibilities

• Provide First level IT support to the company’s engineering staff
• Assists customers with service/repair issues, discusses product with customers to determine product problems and service requirements. Answers client questions regarding products, functionality, and overall operation
• Contacts customers regarding status of repair, solicits additional information if needed, and provides work estimates. Contacts customers when item is repaired
• Software installations and general troubleshooting

• CompTIA A+ certification required
• CompTIA Net+ certificated preferred
• Other certifications are a plus
• Intermediate understanding of network protocols (TCP/IP & IPX), associated applications, and troubleshooting skills a plus
• Experience with Microsoft server and network technologies desired
• 1-2 years technical experience in a desktop support position
• Excellent customer service background with professional appearance and communication skills required
• Ability to work effectively with others in a team environment and/or independently with minimal supervision and guidance
• Limited travel may be required.

Please send your resume, along with any other relevant information to